Shipping information

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Once you've placed an order, we'll send you an Order Confirmation email as well an email to let you know when we've dispatched your order. 

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We aim to deliver 3-5 business days due to covid19 delivery times may take longer.

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UK DELIVERY

We deliver to all UK mainland address, Isle of Man, Isle of Wight, Northern Ireland and Republic of Ireland, Scottish Highlands and Islands. Deliveries will arrive between 9 am and 6 pm, Monday to Friday excluding Bank Holidays. For domestic priority and express delivery, orders must be placed by 12 pm. We require a signature upon receipt to ensure safe delivery. We do not offer a click and collect service.

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INTERNATIONAL DELIVERY

We ship to over 100 countries around the world including North America, the Middle East, Asia and Australia. 

International Custom fees & Duties

International duties and taxes are determined by the shipping address entered at checkout. If taxes and duties are included in the price of your order this will be mentioned at checkout.

Alternatively, your order may not include taxes and duties. This means your parcel may incur customs duties and taxes by your local customs office. Please consult your local customs agency for more information. If applicable, you will be required to pay such fees upon receiving your order.

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If you have any questions or enquires about an order you have placed please contact us at otwear1@gmail.com or direct message on Instagram at @otwear_.

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